We worked with an independent researcher to run the survey and follow-up interviews, and while we’re still waiting for their full (anonymised) report, we wanted to say a huge thank-you to everyone who took the time out to share their thoughts and ideas.
If you chose to receive a free brew bag after completing the survey, keep an eye out in your next delivery after August 9th. (If you don’t receive one, check in with us – we’ve matched up emails to subscriptions as best we can, but may have missed you).
Congratulations also to Andrew in Earlwood, Sydney who won the prize draw – and who has chosen to receive a Breville Precision Brewer as their prize. Enjoy!
It’s been almost eight years that we’ve been sending coffee out as a subscription, and in that time we’ve grown from only one single origin to five different coffee options, more flexibility on how often, the option to pre-grind, and to bundle gear or extra coffee with your delivery.
All those ideas came from talking to subscribers – so we’re really excited to receive our researcher’s report to help us keep improving and better help you make great coffee wherever you are!
One thing we heard from a few of you: more sustainable packaging. We couldn’t agree more. The good news is we’ve just started rolling out new home-compostable packaging for 1kg bags, and coming soon for smaller bags as soon as we finish our stock of the soft plastic bags (in the next few weeks).